Close Menu X

How Can We Help?

After spate of crashes, Revel yanks its mopeds off the streets

Emerging technology was supposed to help usher in a new era of urban transportation. Instead, it seems to be getting people killed and injured.

Since launching in the summer of 2018, Revel had allowed users to rent mopeds on-demand throughout New York City. As of July 28, 2020, the vehicles are no longer on the streets. The reason? A spate of dangerous incidents, including separate crashes that left two people dead.

Revel removes its mopeds after deadly wrecks

Nina Kapur was a 26-year-old reporter for CBS in New York. Jeremy Malave, 32, helped care for his adoptive father who suffers from multiple sclerosis. Both died in separate Revel moped crashes - Kapur on July 18, Malave just over a week later. In both wrecks, police said the moped operator lost control of the bike.

Hours after the most recent incident, Revel made a dramatic decision to pull its 1,000-plus mopeds off the streets for the foreseeable future. The startup said it would be "reviewing and strengthening our rider accountability and safety measures."

But critics say evidence of a problem has been mounting for quite a while.

Are Revel mopeds unsafe?

Companies have a responsibility to provide customers with a safe product. One former Revel employee told the New York Post that often was not the case with the rentable mopeds. The ex-worker called the vehicles "cheap" and described a host of issues, including:

  • Poor performance in the rain
  • Batteries that would die mid-ride
  • Users that would fail to report a damaged moped - meaning the subsequent renter may unknowingly get on an unserviced, unsafe bike

"You never really know if you're going to get a safe and reliable vehicle," the former employee said. "It's kind of like a lottery."

Revel disputed the claims, citing its "strict safety policies" and proactive repairs system.

Still, the number of personal injury lawsuits involving Revel has quickly climbed. Anyone can hop on and go up to 30 mph, even if they have no training or experience, which some of the lawsuits point to as a safety concern. And one plaintiff has claimed the moped froze while in use, leading to a crash and a leg fracture.

When you choose to rent a vehicle - an e-scooter, a bike, a moped - you expect it to function. You expect it to be safe. Sadly, when a rentable machine does not live up to this standard, it can put a rider directly in harm's way.

No Comments

Leave a comment
Comment Information

Our Awards and Accolades

    • The Best Lawyers in America
    • The National Trail Lawyers | Top 100 | Trail Lawyers
    • Newsweek Leaders In Showcase Personal Injury | 2011
    • Lawyers of Distinction | 2018
    • 2014 | Litigator Awards | Ranked Top 1% of Lawyers
    • Nation's Premier | NAOPIA | Top Ten Attorney | Personal Injury
    • American Law Society | Official Home of America's Top Lawyers
    • Best Lawyers | Best Law Firms | U.S.News & News Report | Rankings
    • New York Law Journal | 2015 Verdicts & Settlements | Hall of Fame | Motor Vehicle | Sakkas, Cahn & Weiss, LLP | Top 20 Verdict
    • Million Dollar Advocates Forum
    • Verdict Search's | Top NY Verdicts
    • Certified
    • National Association of Distinguished Counsel | Nation's Top One Percent | NADC
    • 2016 | Litigation Elite - Top 100 Trail Lawyers
    • Martindale-Hubbell | Distinguished | Peer Rated for High Professional Achievement | 2017
    • Who's who Legal | WWL
    • The National Advocates | Top 100 Lawyers
    • America's Top 100 Attorneys | Top 100
    • The National Trial Lawyers | Top 100 Trail Lawyers
    • Best Lawyers | 2021
    • Super Lawyers
    • Best Law Firms of America | LifeTime Member
    • Avvo | 10.0 | Superb | Top Attorney Personal Injury
Email Our Attorneys

Have Questions? Get A Free Case Review

Bold labels are required.

Contact Information

The use of the Internet or this form for communication with the firm or any individual member of the firm does not establish an attorney-client relationship. Confidential or time-sensitive information should not be sent through this form.


Privacy Policy